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Bluegrass Member Support

We’re here to make your transition to UK Credit Union simple, with real support from real people whenever you need it.

Welcome. We're so glad you're here.

We know that change can come with questions, and we’re here to make your transition from Bluegrass Family  to UK Credit Union as simple as possible.

As part of bringing our two credit union communities together, our focus is on you. Your experience. Your peace of mind. And making sure you feel supported every step of the way. Because at UK Credit Union, everything we do is For All Y’all. And that includes making sure you always know where to turn when you need help.

Whether you have a quick question, need help with your account, want to make a credit card payment, or just want to talk things through with a real person, our team is ready. No runaround. No hassle. Just simple, straightforward support from people who care.

We're Here to Help.
Select your preferred option below:

Benefits of Membership

Mindful Money Center

Financial fitness starts here. Plan for will you'll be tomorrow with the money you have today.

Member Benefits

UK Credit Union membership isn't just about banking; it's about getting the most out of your money. Enjoy special offers and discounts when you join.

Making an Impact in the Community

UK Credit Union is all about people over profits, and helping to make our community a better place. See how we give back through both volunteerism and donations. 

Preferred Options

Call Us

Call Us

Contact us directly at 859.264.4200 or 800.234.8528.

Hours of Operation
Monday—Friday: 9:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.

Email Us

Email Us

Contact us by email at contact@ukcreditunion.org.

Hours of Operation
Monday—Friday: 9:00 a.m. to 6:00 p.m.

Schedule an Appointment

Schedule an Appointment

We’d be glad to see you in person at any of our eight branch locations
Looking for the former Cove branch? You’ll find it listed there as Edgewood.

Bill Pay Setup Videos

Bill Pay Setup Videos

Looking for how to setup Bill Pay?
We have videos for both desktop and mobile versions.

Credit Card Payment Link

Credit Card Payment Link

Please note: Members with automatic monthly credit card payments do not need to take action. The transfer will be set up to pull the full amount established through your credit card share transfer today. If you would like to set up an automatic payment, please use the link provided or contact us for assistance.

When accessing the link for the first time, you will need to complete a quick registration process. Please select “Register” to create your login credentials. These credentials will be used for all future access to the payment site.

Bill Pay Setup - Desktop

Learn how to set up Bill Pay on your desktop with this quick step-by-step video guide.

Bill Pay Setup - Mobile

Learn how to set up Bill Pay on your mobile device with this quick step-by-step video guide.

Getting Started

Visit www.ukcreditunion.org to register under Member Enrollment. Business members should use Business Enrollment to register their business accounts. 

Yes. Download the UK Credit Union Mobile App from the Apple App Store or Google Play Store.

No. You will need to re-register with UK Credit Union and create a new username and password. You may potentially use your old username if it is not already used in our system.

Yes. During enrollment you will be encouraged to set up two-factor authentication to help protect your account.

Select Forgot Username or Forgot Password from the login screen and follow the prompts.

Accounts & Transactions

Transactions and balances will show in online banking beginning 10/1. Previous transaction history will not be available.

Some account history may not transfer into the new system the same way it appeared previously.

Pending transactions processed during the conversion period will appear once they have fully posted to your account.

We are awaiting confirmation on this and will have more details to come.

Credit Card FAQs

Stop by a UK Credit Union Branch!

We're here to help at any of our eight branch locations.

Not a Member Yet?

Applying is fast and easy!

You will need the following information in order to complete the application:

  • Your complete physical and mailing address
  • Social Security Number
  • Date of Birth
Get Started